| 1 | English French Notes Complete/Exclude
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| 2 | Contact Made by
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| 3 | Source of Contact
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| 4 | Source(s) of Contact (after 9/1/97)
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| 5 | Location of Event
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| 6 | Treatment Status
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| 7 | Refer Contact to
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| 8 | Congressional Contact
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| 9 | Date Sent
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| 10 | Date Due
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| 11 | Serv/Sect Involved
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| 12 | Section/Discipline Involved
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| 13 | Discipline
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| 14 | Issue Text
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| 15 | QM Involvement
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| 16 | Resolution Comments
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| 17 | Date Resolved
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| 18 | Code Status
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| 19 | Code Definition
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| 20 | Referred to SEAT
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| 21 | Level of Satisfaction
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| 22 | Persian Gulf Service?
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| 23 | Issue Code Name
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| 24 | Internal Appeal
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| 25 | New Patient Representative report of contact entered
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| 26 | QAC-
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| 27 | *** The Patient Rep record associated with this alert
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| 28 | *** has been
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| 29 | . No response needed, killing alert.
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| 30 | *** You have an unsent response to this alert. ***
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| 31 | Alert action
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| 32 | Enter (R)espond to enter your response to this alert.
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| 33 | Enter (I)gnore to save this alert for a later response.
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| 34 | Enter (D)elete to delete this alert without a response.
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| 35 | Enter (P)rint to print the report of contact.
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| 36 | Enter one of the codes listed above.
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| 37 | Ignore
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| 38 | *** You have timed out while entering a response. ***
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| 39 | *** The text can be recovered if you re-enter the alert. ***
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| 40 | *** If not, it will be automatically purged in two weeks. ***
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| 41 | Saving your response, please wait . . .
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| 42 | Patient Rep resolution comments update
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| 43 | *** End of response ***
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| 44 | Patient Rep response by
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| 45 | Patient Rep Alert
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| 46 | VA Alert on Report of Contact
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| 47 | Select CONTACT NUMBER:
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| 48 | QAC EDIT
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| 49 | Select REFER CONTACT TO:
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| 50 | Enter (S)end to generate a new alert.
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| 51 | Enter (K)ill to kill a pre-existing alert.
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| 52 | Enter a code from the list above.
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| 53 | Entries in the REFER CONTACT TO field:
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| 54 | Using this option does not purge the records archived.
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| 55 | At the device prompt, save the output to a file,
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| 56 | capture the output for a word processing package,
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| 57 | or send it to a printer for a hard copy report.
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| 58 | Archived Patient Rep Contact Records
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| 59 | Issue Totals by Location
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| 60 | Total Issues for Division:
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| 61 | Total Issues for Location:
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| 62 | Issue Code
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| 63 | Issue Codes can no longer be entered or edited.
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| 64 | Only National Issue Codes are valid.
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| 65 | The Issue Code list will be periodically evaluated and updated.
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| 66 | Select ISSUE CODE:
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| 67 | Only 999 issue codes allowed per heading! Select a different heading.
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| 68 | ' as a new Contact Issue Code
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| 69 | The data from the SERVICES INVOLVED multiple (745.1,15->
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| 70 | 745.115,.01, a pointer to the NATIONAL SERVICE file [#730])
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| 71 | will be moved to the SERV/SECT INVOLVED multiple (745.1,21->
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| 72 | 745.121,1->745.1211,.01, a pointer to the SERVICE/SECTION file
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| 73 | [#49]). The conversion may be run multiple times without adverse
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| 74 | effects on the database. The SERVICES INVOLVED will be duplicated
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| 75 | for each ISSUE CODE. A report will be printed showing any
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| 76 | conversion problems/issues. It is recommended that you queue
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| 77 | this report. If you wish to run this conversion/report at a
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| 78 | later time, enter 'DO ^QACCONV0' at the M programmer prompt.
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| 79 | Patient Representative Service Conversion
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| 80 | No conversion problems found.
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| 81 | Contact Number:
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| 82 | * No Issue Codes found, cannot convert services.
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| 83 | * No Serv/Sect's for National Serv '
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| 84 | Multiple Serv/Sect's for National Serv '
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| 85 | Service Conversion Report
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| 86 | * - indicates data not converted
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| 87 | Customer Service Standards Totals
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| 88 | Select report format:
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| 89 | Report Format (D)etailed or (S)ummary:
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| 90 | for detailed or
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| 91 | for summary.
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| 92 | Do you want to print this report for just one Discipline?
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| 93 | Enter 'YES' if you prefer to print this report for one specific Discipline.
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| 94 | Enter 'Yes' if you prefer to print this report for one Service/Discipline.
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| 95 | Total for Service/Discipline:
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| 96 | Total for Discipline:
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| 97 | NUMBER OF
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| 98 | CUSTOMER SERVICE STANDARD
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| 99 | Enter the Discipline as a two letter abbreviation:
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| 100 | Not a valid Discipline, choose from:
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| 101 | Enter the Service/Discipline:
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| 102 | Not a valid service/discipline. Try again.
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| 103 | For all Divisions
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| 104 | Totals for all Divisions:
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| 105 | This option purges all Patient Rep contact records with Dates of Contact
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| 106 | that fall within the date range you select.
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| 107 | Once these records are purged, they cannot be recovered!
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| 108 | Please answer Y(es) or (N)o
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| 109 | Select the date range to purge.
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| 110 | *** Beginning date must be today or earlier !! ***
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| 111 | Should I continue with the purge
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| 112 | No records purged!
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| 113 | Purge selected Patient Representative contact records
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| 114 | Deletion request queued.
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| 115 | Discipline
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| 116 | No Discipline selected.
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| 117 | Patient Rep
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| 118 | No data found for the date range selected!
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| 119 | Issues for Division:
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| 120 | Total Issues for
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| 121 | Issue Report for
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| 122 | Would you like this report for one
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| 123 | Enter 'Y' if you want only one
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| 124 | DISCIPLINE:
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| 125 | Edit Patient Representative Contact
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| 126 | Persian Gulf War?:
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| 127 | Previously Entered Issue Codes:
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| 128 | None!
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| 129 | Report by Employee
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| 130 | Enter an Employee Name or <CR> for ALL:
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| 131 | INVALID NAME...RE-ENTER NAME!
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| 132 | EMPLOYEE SELECTION NOT FOUND...<CR> to Continue
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| 133 | Is the above Employee the correct one? <Y>
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| 134 | PLEASE ENTER 'Y' or 'N'...<CR> to Continue
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| 135 | Select one of the above:
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| 136 | MUST SELECT A NUMBER FROM 1-
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| 137 | ...<CR> to Continue
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| 138 | * * * NO DATA TO PRINT * * *
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| 139 | NON-DIVISIONAL
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| 140 | Unknown Employee
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| 141 | Contact #
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| 142 | Serv/Sect or Discipline
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| 143 | Staff Courtesy^Timeliness^One Provider^Decisions^Emotional Needs^Coordination of Care^Patient Education^Family Involvement^Physical Comfort^Transitions
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| 144 | The Customer Service Standard file (#745.6) has been altered locally.
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| 145 | This file is pointed to by the Issue Code file (#745.2).
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| 146 | Before installation these pointers should be updated.
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| 147 | Current Customer Service Standards MUST be:
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| 148 | ^QA(745.6,1,0) = 1^Staff Courtesy
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| 149 | ^QA(745.6,3,0) = 3^One Provider
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| 150 | ^QA(745.6,5,0) = 5^Emotional Needs
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| 151 | ^QA(745.6,6,0) = 6^Coordination of Care
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| 152 | ^QA(745.6,7,0) = 7^Patient Education
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| 153 | ^QA(745.6,8,0) = 8^Family Involvement
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| 154 | ^QA(745.6,9,0) = 9^Physical Comfort
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| 155 | Patch 17 will overwrite your data - editing of this file is not permitted.
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| 156 | Installation of the patch will create changes in this file.
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| 157 | Do you want to continue with this installation
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| 158 | Installing this patch will overwrite the data in your file 745.6. Proceed?
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| 159 | Installation stopped, global destroyed.
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| 160 | Your database has Issue Codes that duplicate those exported with this patch.
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| 161 | After installing this patch the following Issue Codes will refer to
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| 162 | the new codes.
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| 163 | Installing this patch will change the entry in your file 745.2. Proceed?
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| 164 | QAC*2.0*17
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| 165 | Select A, M, or F
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| 166 | Enter A for All Issues, M for all issues for Male patients, or F for all issues for Female patients.
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| 167 | Patient Rep Issue Totals
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| 168 | Total Issues by Division:
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| 169 | Select the key you want to allocate/deallocate:
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| 170 | QACKEY ADD
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| 171 | QACKEY DEL
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| 172 | Checking for current holders of the
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| 173 | Type a '?' to list their names.
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| 174 | Select PATIENT REPRESENTATIVE:
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| 175 | *** No Patient Reps. selected !! ***
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| 176 | Allocate / Deallocate
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| 177 | Please answer Y(es) or N(o)
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| 178 | Allocating key:
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| 179 | Deallocating key:
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| 180 | Enter the name of a Patient Representative to add to the list.
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| 181 | Enter a minus (-) Patient Representative name to remove a name
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| 182 | from the list.
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| 183 | Patient Reps. selected for key ALLOCATION:
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| 184 | Patient Reps. selected for key DEALLOCATION:
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| 185 | QACKEY
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| 186 | Routine collects data from local Patient Rep file for rollup
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| 187 | QAC MAIL
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| 188 | QACERROR(
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| 189 | ERROR MSG FROM PATIENT REP DATABASE ROLLUP - PATCH QAC*2*4
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| 190 | XXX@Q-PSS.MED.VA.GOV
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| 191 | QAC ROC LIST:
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| 192 | This option will run the Patient Representative data roll-up
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| 193 | for one month.
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| 194 | Valid date not entered - exiting.
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| 195 | Invalid Date
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| 196 | Would you like only a part of
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| 197 | if to limit the date range,
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| 198 | if you want the whole month.
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| 199 | Enter the number of the earliest day.
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| 200 | Enter the number of the last day.
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| 201 | End date must be later than beginning date.
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| 202 | No Contacts for this date range.
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| 203 | Number of records transmitted to the national database -
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| 204 | End of Manual Rollup Option.
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| 205 | MANUAL ROLLUP STATUS
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| 206 | Manual Rollup for
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| 207 | Total number of records sent:
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| 208 | QACMSG(
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| 209 | **** Installation of this patch requires that domain
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| 210 | be defined.
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| 211 | Refer to patch XM*999*133 for domain definition information.
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| 212 | <Patch QAC*2.0*4 installation aborted!>
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| 213 | No Patient Involved
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| 214 | Enter Date of Contact:
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| 215 | Enter Patient Name
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| 216 | Enter New Patient Representative Contact
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| 217 | Patient SSN:
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| 218 | Patient DOB:
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| 219 | Patient Sex:
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| 220 | Eligibility Status:
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| 221 | Patient Category:
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| 222 | Persian Gulf War?:
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| 223 | Last ROC for
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| 224 | There are no open Contacts on patient
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| 225 | Would you like to edit open ROC(s) at this time
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| 226 | Edit an open Report of Contact on
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| 227 | Enter the list number of your selection.
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| 228 | ****Returning to 'Enter New Contact' session.****
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| 229 | This is the date the Patient Representative was initially contacted.
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| 230 | Enter a date no later than TODAY.
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| 231 | Issue Code(s):
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| 232 | Enter your Division:
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| 233 | Choose the number of your division.
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| 234 | Enter a new Service/Discipline:
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| 235 | Service/Discipline must point to a Discipline.
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| 236 | No Discipline entered - deleting Service/Discipline.
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| 237 | Enter office or name:
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| 238 | Select the date range you want to print.
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| 239 | *** No data found for this patient and time frame ***
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| 240 | Patient Name with Brief Data
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| 241 | DIAGNOSIS / CARE / PREVENTION
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| 242 | PURPOSE/SIDE EFFECTS OF MEDICATION
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| 243 | Diagnosis / care / prevention
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| 244 | Purpose/side effects of medication
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| 245 | Staff Courtesy^Access/Timeliness^One Provider^Decisions/Preferences^Emotional Needs^Coordination of Care^Patient Education^Family Involvement^Physical Comfort^Transitions
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| 246 | Select records by
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| 247 | Enter 'C' to select records by contact number.
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| 248 | Enter 'D' to select all records over a date range.
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| 249 | Choose the method of record selection.
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| 250 | No records found within this date range.
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| 251 | Contact Inquiry
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| 252 | Enter the Contact you wish to generate:
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| 253 | Do you want the Resolution Text included
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| 254 | Report of Contact
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| 255 | ** This information is not for the Patient Record **
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| 256 | Source of Contact:
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| 257 | Ward Visit
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| 258 | Internet
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| 259 | Refer To:
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| 260 | Issue Text:
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| 261 | Resolution:
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| 262 | Report of Contact continued
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| 263 | Long Term Psych
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| 264 | Extended/Intermediate Care
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| 265 | 1 Contact made by (#C)
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| 266 | 2 Issue Headers (#I)
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| 267 | 5 Service (Old field - Service field de-activated 10/97 - #I)
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| 268 | 8 Contact Source (#C)
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| 269 | 9 Treatment Status (#C)
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| 270 | 10 Treatment Status (#I)
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| 271 | Print Spreadsheet Totals for:
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| 272 | Select the number or item you want totalled.
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| 273 | #I means total is by Issues. #C means total is by Contacts.
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| 274 | or <RET> to exit.
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| 275 | Spreadsheet Report
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| 276 | Contact Made by
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| 277 | Source of Contact
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| 278 | Contact Numbers by Treatment Status
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| 279 | Issue Code by Treatment Status
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| 280 | Issue Code
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| 281 | Patient Rep Service Spreadsheet
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| 282 | Sex
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| 283 | Issue Code Heading
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| 284 | Patient Care
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| 285 | Courtesy
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| 286 | Compliments
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| 287 | Environment
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| 288 | Information/Assistance
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| 289 | Medical Records
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| 290 | Personal Property
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| 291 | Access/Timeliness
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| 292 | Staff courtesy
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| 293 | One Provider
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| 294 | Decisions/Preferences
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| 295 | Emotional Needs
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| 296 | Physical Comfort
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| 297 | Coordination of Care
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| 298 | Transitions
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| 299 | Family Involvement
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| 300 | Risk Management Complaints
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| 301 | Regulation Issues
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| 302 | Requests for Information
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| 303 | #################### #################### ####################
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| 304 | #################### #################### ####################
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| 305 | #################### #################### ####################
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| 306 | #################### #################### ####################
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| 307 | #################### #################### ####################
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