English	French	Notes	Complete/Exclude
Contact Made by			
Source of Contact			
Source(s) of Contact (after 9/1/97)			
Location of Event			
Treatment Status			
Refer Contact to			
Congressional Contact			
Date Sent			
Date Due			
Serv/Sect Involved			
Section/Discipline Involved			
Discipline			
Issue Text			
QM Involvement			
Resolution Comments			
Date Resolved			
Code Status			
Code Definition			
Referred to SEAT			
Level of Satisfaction			
Persian Gulf Service?			
Issue Code Name			
Internal Appeal			
New Patient Representative report of contact entered			
QAC-			
*** The Patient Rep record associated with this alert			
*** has been 			
.  No response needed, killing alert.			
*** You have an unsent response to this alert. ***			
Alert action			
  Enter (R)espond to enter your response to this alert.			
  Enter (I)gnore to save this alert for a later response.			
  Enter (D)elete to delete this alert without a response.			
  Enter (P)rint to print the report of contact.			
  Enter one of the codes listed above.			
Ignore			
***     You have timed out while entering a response.     ***			
*** The text can be recovered if you re-enter the alert.  ***			
*** If not, it will be automatically purged in two weeks. ***			
Saving your response, please wait . . . 			
Patient Rep resolution comments update			
***  End of response  ***			
Patient Rep response by 			
Patient Rep Alert 			
VA Alert on Report of Contact 			
Select CONTACT NUMBER: 			
QAC EDIT			
Select REFER CONTACT TO: 			
  Enter (S)end to generate a new alert.			
  Enter (K)ill to kill a pre-existing alert.			
  Enter a code from the list above.			
Entries in the REFER CONTACT TO field:			
Using this option does not purge the records archived.			
At the device prompt, save the output to a file,			
capture the output for a word processing package,			
or send it to a printer for a hard copy report.			
Archived Patient Rep Contact Records			
Issue Totals by Location			
Total Issues for Division: 			
Total Issues for Location: 			
Issue Code			
Issue Codes can no longer be entered or edited.			
Only National Issue Codes are valid.			
The Issue Code list will be periodically evaluated and updated.			
Select ISSUE CODE: 			
Only 999 issue codes allowed per heading! Select a different heading.			
' as a new Contact Issue Code			
The data from the SERVICES INVOLVED multiple (745.1,15->			
745.115,.01, a pointer to the NATIONAL SERVICE file [#730])			
will be moved to the SERV/SECT INVOLVED multiple (745.1,21->			
745.121,1->745.1211,.01, a pointer to the SERVICE/SECTION file			
[#49]).  The conversion may be run multiple times without adverse			
effects on the database.  The SERVICES INVOLVED will be duplicated			
for each ISSUE CODE.  A report will be printed showing any			
conversion problems/issues.  It is recommended that you queue			
this report.  If you wish to run this conversion/report at a			
later time, enter 'DO ^QACCONV0' at the M programmer prompt.			
Patient Representative Service Conversion			
No conversion problems found.			
Contact Number: 			
 * No Issue Codes found, cannot convert services.			
 * No Serv/Sect's for National Serv '			
   Multiple Serv/Sect's for National Serv '			
Service Conversion Report			
* - indicates data not converted			
Customer Service Standards Totals			
Select report format: 			
Report Format (D)etailed or (S)ummary:			
 for detailed or 			
 for summary.			
Do you want to print this report for just one Discipline? 			
Enter 'YES' if you prefer to print this report for one specific Discipline.			
Enter 'Yes' if you prefer to print this report for one Service/Discipline.			
Total for Service/Discipline: 			
Total for Discipline: 			
NUMBER OF			
CUSTOMER SERVICE STANDARD			
Enter the Discipline as a two letter abbreviation: 			
Not a valid Discipline, choose from:			
Enter the Service/Discipline: 			
Not a valid service/discipline.  Try again.			
For all Divisions			
Totals for all Divisions:			
This option purges all Patient Rep contact records with Dates of Contact			
that fall within the date range you select.			
Once these records are purged, they cannot be recovered!			
Please answer Y(es) or (N)o			
Select the date range to purge.			
*** Beginning date must be today or earlier !! ***			
Should I continue with the purge			
No records purged!			
Purge selected Patient Representative contact records			
Deletion request queued.			
Discipline 			
No Discipline selected.			
Patient Rep 			
No data found for the date range selected!			
Issues for Division: 			
Total Issues for 			
Issue Report for 			
Would you like this report for one 			
Enter 'Y' if you want only one 			
DISCIPLINE: 			
Edit Patient Representative Contact			
Persian Gulf War?:			
Previously Entered Issue Codes:			
None!			
Report by Employee			
Enter an Employee Name or <CR> for ALL: 			
INVALID NAME...RE-ENTER NAME!			
EMPLOYEE SELECTION NOT FOUND...<CR> to Continue			
Is the above Employee the correct one? <Y> 			
PLEASE ENTER 'Y' or 'N'...<CR> to Continue			
Select one of the above: 			
MUST SELECT A NUMBER FROM 1-			
...<CR> to Continue			
* * * NO DATA TO PRINT * * *			
NON-DIVISIONAL			
Unknown Employee			
Contact #			
Serv/Sect or Discipline			
Staff Courtesy^Timeliness^One Provider^Decisions^Emotional Needs^Coordination of Care^Patient Education^Family Involvement^Physical Comfort^Transitions			
The Customer Service Standard file (#745.6) has been altered locally.			
This file is pointed to by the Issue Code file (#745.2).			
Before installation these pointers should be updated.			
Current Customer Service Standards MUST be:			
    ^QA(745.6,1,0) = 1^Staff Courtesy			
    ^QA(745.6,3,0) = 3^One Provider			
    ^QA(745.6,5,0) = 5^Emotional Needs			
    ^QA(745.6,6,0) = 6^Coordination of Care			
    ^QA(745.6,7,0) = 7^Patient Education			
    ^QA(745.6,8,0) = 8^Family Involvement			
    ^QA(745.6,9,0) = 9^Physical Comfort			
Patch 17 will overwrite your data - editing of this file is not permitted.			
Installation of the patch will create changes in this file.			
Do you want to continue with this installation			
Installing this patch will overwrite the data in your file 745.6. Proceed? 			
Installation stopped, global destroyed.			
Your database has Issue Codes that duplicate those exported with this patch.			
After installing this patch the following Issue Codes will refer to			
the new codes.			
Installing this patch will change the entry in your file 745.2.  Proceed? 			
QAC*2.0*17			
Select A, M, or F			
Enter A for All Issues, M for all issues for Male patients, or F for all issues for Female patients.			
Patient Rep Issue Totals			
Total Issues by Division: 			
Select the key you want to allocate/deallocate: 			
QACKEY ADD			
QACKEY DEL			
Checking for current holders of the 			
Type a '?' to list their names.			
Select PATIENT REPRESENTATIVE: 			
*** No Patient Reps. selected !! ***			
Allocate / Deallocate 			
Please answer Y(es) or N(o)			
Allocating key:			
Deallocating key:			
 Enter the name of a Patient Representative to add to the list.			
 Enter a minus (-) Patient Representative name to remove a name			
 from the list.			
Patient Reps. selected for key ALLOCATION:			
Patient Reps. selected for key DEALLOCATION:			
QACKEY 			
Routine collects data from local Patient Rep file for rollup			
QAC MAIL			
QACERROR(			
ERROR MSG FROM PATIENT REP DATABASE ROLLUP - PATCH QAC*2*4			
XXX@Q-PSS.MED.VA.GOV			
QAC ROC LIST: 			
This option will run the Patient Representative data roll-up			
for one month.			
Valid date not entered - exiting.			
Invalid Date			
Would you like only a part of 			
 if to limit the date range, 			
 if you want the whole month.			
Enter the number of the earliest day.			
Enter the number of the last day.			
End date must be later than beginning date.			
No Contacts for this date range.			
Number of records transmitted to the national database - 			
End of Manual Rollup Option.			
MANUAL ROLLUP STATUS			
Manual Rollup for 			
Total number of records sent: 			
QACMSG(			
**** Installation of this patch requires that domain 			
 be defined.			
Refer to patch XM*999*133 for domain definition information.			
<Patch QAC*2.0*4 installation aborted!>			
No Patient Involved			
Enter Date of Contact: 			
Enter Patient Name			
Enter New Patient Representative Contact			
Patient SSN:			
Patient DOB: 			
Patient Sex:			
Eligibility Status:			
Patient Category:			
Persian Gulf War?: 			
Last ROC for 			
There are no open Contacts on patient 			
Would you like to edit open ROC(s) at this time			
Edit an open Report of Contact on 			
Enter the list number of your selection.			
****Returning to 'Enter New Contact' session.****			
This is the date the Patient Representative was initially contacted.			
Enter a date no later than TODAY.			
Issue Code(s):			
Enter your Division: 			
Choose the number of your division.			
Enter a new Service/Discipline: 			
Service/Discipline must point to a Discipline.			
No Discipline entered - deleting Service/Discipline.			
Enter office or name: 			
Select the date range you want to print.			
*** No data found for this patient and time frame ***			
Patient Name with Brief Data			
DIAGNOSIS / CARE / PREVENTION			
PURPOSE/SIDE EFFECTS OF MEDICATION			
Diagnosis / care / prevention			
Purpose/side effects of medication			
Staff Courtesy^Access/Timeliness^One Provider^Decisions/Preferences^Emotional Needs^Coordination of Care^Patient Education^Family Involvement^Physical Comfort^Transitions			
Select records by			
Enter 'C' to select records by contact number.			
Enter 'D' to select all records over a date range.			
Choose the method of record selection.			
No records found within this date range.			
Contact Inquiry			
Enter the Contact you wish to generate: 			
Do you want the Resolution Text included 			
Report of Contact			
** This information is not for the Patient Record **			
Source of Contact:			
Ward Visit			
Internet			
Refer To:			
Issue Text:			
Resolution:			
Report of Contact continued			
Long Term Psych			
Extended/Intermediate Care			
1   Contact made by (#C)			
2   Issue Headers (#I)			
5   Service (Old field - Service field de-activated 10/97 - #I)			
8   Contact Source (#C)			
9   Treatment Status (#C)			
10  Treatment Status (#I)			
Print Spreadsheet Totals for: 			
     Select the number or item you want totalled.			
     #I means total is by Issues. #C means total is by Contacts.			
 or <RET> to exit.			
Spreadsheet Report			
Contact Made by 			
Source of Contact 			
Contact Numbers by Treatment Status 			
Issue Code by Treatment Status 			
Issue Code 			
Patient Rep Service Spreadsheet			
Sex 			
Issue Code Heading 			
Patient Care			
Courtesy			
Compliments			
Environment			
Information/Assistance			
Medical Records			
Personal Property			
Access/Timeliness			
Staff courtesy			
One Provider			
Decisions/Preferences			
Emotional Needs			
Physical Comfort			
Coordination of Care			
Transitions			
Family Involvement			
Risk Management Complaints			
Regulation Issues			
Requests for Information			
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