English French Notes Complete/Exclude ) transmitted without SSN Declines to give income info-must be CAT C discrepancy was found with the threshold A values. IVMERR( IVMTXT( MT INCONSISTENCIES - An Income Test was edited/completed on data inconsistencie(s). TEST DATE: The inconsistencies are listed in the comment section of the income test for this veteran. was edited on with data inconsistencies. :Received/Uploaded Test on This option allows queries to be sent to the Health Eligibility Center (HEC) for patients that require updated income information. A financial query can not be sent for this patient! Financial query sent ... Failure to send query: Would you like to send a financial query for this patient Do you want to be notified when a query reply is received PATIENT CAN NOT BE IDENTIFIED . Financial query unnecessary. PATIENT CURRENTLY A DOMICILIARY PATIENT - QUERY NOT REQUIRED PATIENT HAS A CURRENT COPAY EXEMPTION TEST ON FILE PATIENT'S TEST STATUS PATIENT IS AFTER 10/5/99 / AGREED TO PAY - QUERY NOT REQUIRED /DECLINED TO PROVIDE INCOME/AGREED TO PAY A QUERY IS ALREADY PENDING FOR THIS PATIENT A QUERY HAS BEEN SENT FOR PATIENT TODAY A FINANCIAL QUERY IS NOT REQUIRED FOR THIS PATIENT MESSAGING IS DISABLED. FINANCIAL UPLOAD IS IN PROGRESS UNABLE TO SEND A QUERY AT THIS TIME A FINANCIAL QUERY IS CURRENTLY OPEN OR JUST SENT A FINANCIAL QUERY HAS ALREADY BEEN SENT FOR THIS PATIENT TODAY CLOSURE RSN CLOSURE SRC IVM Financial Query Financial Query Reply for: A reply to the financial query that you sent has been received. Patient Name: Patient SSN: Query Transmission Date/Time: Query Response Date/Time: Closure Reason: Closure Source: INCOME TEST UPLOAD Upload of income test is in progress ... Upload of income test completed. Building patient list for display... There is no IVM demographic information to be uploaded at this time. Patient Demographic Information Uploadable Demographic Fields There is no uploadable demographic information to view. (* NONE ON FILE *) Non-uploadable Demographic Fields There is no non-uploadable demographic information to view. field from the list... ***** IVM DEMOGRAPHIC UPLOAD - EXTENDED HELP ***** As part of the Income Verification Match process, patient demographic information will be returned to field facilities. During the course of verifying a Means Test, HEC contact representatives may determine that certain patient demographic and eligibility information has changed. HEC may electronically transmit these changes to the field facilities in the Demographic Data Transmission message. These demographic elements are classified as either 'UPLOADABLE' or 'NON-UPLOADABLE'. The Demographic Upload option will allow field facilities to review this data and either load (automatically or manually, depending upon whether the field is uploadable or non-uploadable) or reject the data. Uploadable demographic elements will be compared to the patient demographic elements that are currently on file in DHCP and displayed to the user. The user may review these elements and choose to either upload or delete them. Non-uploadable demographic elements will be compared to the patient to the user. This demographic information is provided to the facility for informational purposes only. The user may review these elements, but will not be given the option to automatically load them into DHCP. Do you wish to proceed with this action You have selected to update an address field. You will be required to upload the entire address. Enter 'YES' to continue or 'NO' to abort. Are you sure that you want to update the complete address *** WARNING: This patient has ACTIVE PRESCRIPTIONS on file. *** WARNING: The address that you are attempting to file is OLDER than the address on file. Enter 'YES' to update the complete address that was received from HEC. Enter 'NO' to quit. Filing address fields... Is it okay to delete the patient's Phone Number [Residence] The patient's address has been updated and the phone number remains on file. Phone Number [Residence]: Enter 'YES' to delete the patient's Phone Number [Residence] that is currently on file. Enter 'NO' to quit without deleting the patient's Phone Number [Residence]. Patient's Phone Number [Residence] has been deleted. Okay to update the PHONE NUMBER [RESIDENCE] field Enter 'YES' to update the patient's Phone Number [Residence] that was received from HEC. Enter 'NO' to quit. Updating PHONE NUMBER [RESIDENCE] field... You have selected to delete an address field. You will be required to delete the entire address. Are you sure that you want to delete the complete address If you delete this address, then the previously filed address will be transmitted to HEC and all sites visited by this patient. Enter 'YES' to delete the complete address that was received from Deleting address fields... Okay to delete the PHONE NUMBER [RESIDENCE] field Deleting PHONE NUMBER [RESIDENCE] field from the list... IVM ADDR UPDT REPORT does not have a member. Report not sent. The report will be sent to mail group IVM ADDR UPDT REPORT IVM AUTO ADDR JOB <> IVM ADDRESS UPDATES PENDING REVIEW Auto-Upload Date Date Received SSN Patient Name IVM ADDR UPDT REPORT IVM Address Pending Review ( G.IVM ADDR UPDT REPORT IVM AUTO ADDRESS UPLOAD RPT DATA+ If 'Y'es is entered at this prompt, the entry will be removed from the list. If 'N'o is entered at this prompt, the entry will remain on the list. Once an entry has been purged from the list, any upload data for that entry If 'Y'es is entered at this prompt, the field will be updated and the entry will be removed from the list. An entry will remain on the list untill an 'UF' - Upload Field action or a 'DF' - Delete Field action has been completed. IVM TRANSMISSION ERRORS Date/Time ACK Received ERROR STATUS Error Processing Statuses: * = Patient has been flagged for transmission No 'Transmission Errors' meet the selection criteria. DT/TM ACK Select Error Processing Status Date Range was not changed. Select Sort By Checked ...Unable to check error off list ...Unable to set transmit flag for patient There is no IVM insurance data to be uploaded at this time. HEC has identified insurance for the following patients: (*) - Indicates Death Reported Act Press RETURN to continue or '^' to return to display screen INSURANCE POLICIES CURRENTLY ON FILE INSURANCE POLICY RECEIVED FROM HEC Policy Holder: Name of Insured: Pre-Cert. Req?: Plan Type: Company Address: The 'Purge IVM Insurance Policy' action has been selected. This action will cause the insurance information which has been received from HEC to be deleted from the system! Please select a reason for purging the IVM insurance information. Select reason for purging: Are you sure that you want to purge IVM insurance policy Answer 'Y'ES to go ahead with this action or 'N'O to abort Purging the 'Insurance Policy' received from IVM... 'Date of Death' reported for this patient in DHCP as by HEC as Enter one of the following responses: 1 - to transfer the Insurance Policy that was received from HEC to the insurance module 2 - to delete the Insurance Policy that was received from HEC 3 - to return to the previous display screen '^' - to return to the previous display screen Entering '1' at this prompt will allow the user to transfer the Insurance Policy that was received from HEC to the insurance module. Entering '2' at this prompt will allow the user to delete the Insurance Policy that was received from HEC. Entering '3' or '^' will abort this action. Transferring HEC'S insurance data to the MCCR insurance buffer The following error occurred when transferring data: Please contact your IRM staff for help No patient defined Patient not in IVM PATIENT file upload status not accepted or rejected no insurance company name from MCCR insurance module no street address from MCCR insurance module no group number from MCCR insurance module Insurance data not found in IVM PATIENT file The 'Reject IVM Insurance Policy' action has been selected. Please select a reason for rejecting the IVM insurance information. Select reason for rejecting: No reason selected ***** IVM INSURANCE UPLOAD OPTION - EXTENDED HELP ***** are sent to the employers of veterans who do not report active health insurance information in DHCP. If a health insurance policy is identified by the Health Eligibility Center (HEC), the patient policy information is electronically transmitted to the field facility. Once the patient insurance policy has been received by the field facility, field personnel will then be able to review the information and either upload or reject the policy. This option is used to either upload or reject updated insurance policy information. The user will be presented with a list of patients having uploadable insurance policy information. The user may then select patients from the list and view all insurance policy information currently on file for the patient. The patient insurance policy information that has been received from HEC will be displayed next. Once the user has viewed this information, they will have the option to either upload or reject the insurance policy information. If the user chooses to upload the insurance policy information, a new insurance policy entry will be created for the patient and a message will be sent to HEC, notifying them that the insurance policy was uploaded. If the user chooses to reject the insurance policy information the user will be required to enter a reason for why the insurance policy is being rejected. Once a policy has been rejected, the patient will be removed from the list and a message will be sent to HEC, notifying them that the insurance policy was rejected. MCCR has requested that the IVM INSURANCE UPLOAD option does NOT directly upload the updated insurance policy information sent from HEC. Therefore this option will now allow the user to reject the information or transfer the data to a MCCR insurance module where authorized insurance personnel will have the ability to upload or reject. Building list for display... There is no IVM patient data to be uploaded at this time. Income Verification Match Suggested SSA/SSNs for Uploading (*) - Indicates Date of Death Reported Purge for patient: Update SSN's for Update for patient: Update the SSN for the 'V'eteran, 'S'pouse, or 'B'oth? Answer 'V' to upload veteran SSN only, 'S' to upload spouse SSN only or 'B' to upload the SSN for both the veteran and the spouse by the IVM Center in DHCP is currently on file! This SSN is in use by patient: ...patient Social Security Number (SSN) has been updated. ...spouse's Social Security Number (SSN) has been updated. this entry Entering 'YES' at this prompt will cause the entire entry to be removed from the list. Purging an entry will delete the SSA/SSN's that have been received from the IVM Center, for both the patient and his or her spouse. Entering 'NO' at this prompt will cause the entry to remain on the list. The entry will remain on the list until either an 'UPDATE' or 'PURGE' action has been taken Entering 'YES' will update the SSN for the spouse. both the patient and the spouse. Entering 'NO' will cause the SSN for to remain on the list. Once an SSN has been updated, the entry will be removed from the list and the patient record will be updated with the SSA/SSN that was received from the IVM Center. ENROLLMENT UPLOAD IN PROGRESS UNABLE TO OBTAIN LOCK ON IVM PATIENT, TRY AGAIN LATTER CASE IS CLOSED )=1 if transmission due to DCD criteria, 0 otherwise Checking Income Verification Match (IVM) for changes... Pseudo SSN must be verified Invalid Message Format Invalid Query Format Code Invalid Query Priority Invalid Query Subject Filter Invalid Query Results Level ORU~Z07 ERROR MESSAGE FROM THE HEC An Insurance Confirmation message or a Billing/Collections Transmission was rejected by the Health Eligibility Center with the following error: PID : Mailman Message # of Acknowledged Transmission: If you are unable to find the source of this problem, please contact your ISC Support Group or the HEC. Missing IN1 segment Missing insurance company name Missing group number Missing group name Missing insured's relation to patient Missing name of insured Missing ZIV segment Missing IVM internal entry number patient missing from IVM PATIENT file IN1 segment not in HL7 SEGMENT NAME file IVM - INSURANCE UPLOAD for The Income Verification Match Center has identified patients having updated insurance information. Please select the 'Insurance Upload' option from the IVM Upload Menu in order to take action against this updated insurance information. If you have any questions concerning updated insurance information please contact the Income Verification Match Center. following patients as having updated insurance information: Case Status not 1 Client SSN already on file in DHCP Missing spouse IEN Spouse SSN already on file in DHCP Missing client/spouse SSNs Invalid SSN sent Patient missing from IVM PATIENT file #################### #################### #################### #################### #################### #################### #################### #################### #################### #################### #################### #################### #################### #################### ####################